/* ===================================================================
   CREASUN ENERGY - customer portal
   One page: offers, a new enquiry, a complaint or service request, and
   tracking. Navy and sun-gold from the logo, the same blue stripe the
   printed documents end with. No framework, no build step.
   =================================================================== */
@font-face{font-family:'Onest';src:url('../fonts/onest-latin.woff2') format('woff2');font-weight:100 900;font-display:swap}
@font-face{font-family:'Bricolage';src:url('../fonts/bricolage-latin.woff2') format('woff2');font-weight:200 800;font-display:swap}

:root{
  --blue:#1A2DA0; --deep:#0B1458; --gold:#E09B2D; --green:#2E9E4F; --sky:#0B63CE;
  --ink:#0F1733; --ink-2:#3A4466; --ink-3:#6A7393; --line:#DCE2F2; --soft:#F3F5FC; --paper:#fff;
  --ok:#0F7A43; --ok-bg:#E9F8EF; --bad:#B42318; --bad-bg:#FEF1F0;
  --r:16px; --shadow:0 1px 2px rgba(11,20,88,.05),0 10px 30px rgba(11,20,88,.07);
}
*,*::before,*::after{box-sizing:border-box}
html{scroll-behavior:smooth;scroll-padding-top:80px}
body{margin:0;font-family:'Onest',system-ui,-apple-system,'Segoe UI',Roboto,Arial,sans-serif;color:var(--ink);
  background:var(--paper);font-size:16px;line-height:1.6;-webkit-font-smoothing:antialiased}
img{max-width:100%;display:block}
a{color:var(--blue)}
h1,h2,h3,h4{font-family:'Bricolage','Onest',system-ui,sans-serif;margin:0;letter-spacing:-.02em;color:var(--deep)}
.wrap{width:min(1160px,100% - 32px);margin-inline:auto}

/* header */
.top{position:sticky;top:0;z-index:20;background:rgba(255,255,255,.94);backdrop-filter:blur(10px);
  border-bottom:1px solid var(--line)}
.top-in{display:flex;align-items:center;gap:24px;min-height:70px}
.brand img{height:46px;width:auto}
.top-links{display:flex;gap:4px;margin-left:auto}
.top-links a{color:var(--ink-2);text-decoration:none;font-weight:550;font-size:14.5px;padding:8px 12px;border-radius:10px}
.top-links a:hover{background:var(--soft);color:var(--blue)}
.call{display:inline-flex;align-items:center;gap:8px;text-decoration:none;font-weight:650;color:#fff;
  background:var(--blue);padding:9px 15px;border-radius:999px;font-size:14.5px;white-space:nowrap}
.call svg{width:16px;height:16px;fill:currentColor}

/* hero */
.hero{position:relative;background:linear-gradient(180deg,#F5F7FE 0%,#fff 100%);overflow:hidden}
.hero-in{display:grid;grid-template-columns:1.05fr 1fr;gap:40px;align-items:center;padding:56px 0 40px}
.kicker{display:inline-block;font-size:13px;font-weight:650;letter-spacing:.08em;text-transform:uppercase;color:var(--gold)}
.hero h1{font-size:clamp(30px,4.2vw,50px);line-height:1.08;margin:12px 0 16px;color:var(--blue)}
.hero p{color:var(--ink-2);font-size:17.5px;max-width:540px;margin:0}
.hero-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:26px}
.hero-pic img{width:100%;height:auto;object-fit:contain;filter:drop-shadow(0 18px 30px rgba(11,20,88,.12))}
.stripe{display:flex;height:7px;gap:0}
.stripe i:nth-child(1){flex:7;background:var(--sky)}
.stripe i:nth-child(2){flex:1;background:var(--gold);clip-path:polygon(6% 0,100% 0,94% 100%,0 100%)}
.stripe i:nth-child(3){flex:1;background:var(--green);clip-path:polygon(6% 0,100% 0,94% 100%,0 100%)}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font:inherit;font-weight:650;font-size:15px;
  padding:12px 20px;border-radius:12px;border:1.5px solid transparent;cursor:pointer;text-decoration:none;
  transition:transform .15s ease,box-shadow .15s ease,background .15s ease}
.btn:hover{transform:translateY(-1px)}
.btn:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible{outline:3px solid rgba(224,155,45,.55);outline-offset:2px}
.btn-blue{background:var(--blue);color:#fff;box-shadow:0 8px 20px rgba(26,45,160,.25)}
.btn-gold{background:var(--gold);color:#2B1A00;box-shadow:0 8px 20px rgba(224,155,45,.28)}
.btn-line{background:#fff;color:var(--blue);border-color:var(--blue)}
.btn-ghost{background:transparent;color:var(--ink-2);border-color:var(--line)}
.btn-sm{padding:8px 14px;font-size:14px}
.btn-block{width:100%;margin-top:6px}

/* sections */
.band{padding:64px 0}
.band-soft{background:var(--soft)}
.sec-head{display:flex;align-items:end;justify-content:space-between;margin-bottom:22px}
.sec-head h2,.panel h2,.track h2{font-size:clamp(24px,2.6vw,32px)}
.lead{color:var(--ink-3);margin:6px 0 18px}

.offers{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:18px}
.offer{background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;box-shadow:var(--shadow);
  display:flex;flex-direction:column}
.offer-img{width:100%;aspect-ratio:16/9;object-fit:cover}
.offer-body{padding:20px 22px 22px;display:flex;flex-direction:column;gap:6px;flex:1}
.offer-body p{margin:0;color:var(--ink-2);font-size:15px}
.offer-body .btn{align-self:flex-start;margin-top:auto}
.offer-badge{align-self:flex-start;background:#FFF4E0;color:#8A5300;font-size:12.5px;font-weight:700;padding:4px 10px;border-radius:999px}
.offer h3{font-size:21px}
.offer-sub{color:var(--blue)!important;font-weight:650}
.offer-end{font-size:13.5px!important;color:var(--gold)!important;font-weight:650}
.offer-terms{font-size:12.5px!important;color:var(--ink-3)!important;margin-bottom:8px!important}
.empty-offer{background:var(--soft);border:1px dashed var(--line);border-radius:var(--r);padding:26px;color:var(--ink-2)}

.two{display:grid;grid-template-columns:1fr 1fr;gap:24px;align-items:start}
.panel{background:#fff;border:1px solid var(--line);border-radius:20px;padding:30px;box-shadow:var(--shadow)}
.grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 14px;margin-bottom:12px}
.f{display:flex;flex-direction:column;gap:6px;min-width:0}
.f.full{grid-column:1/-1}
.f span{font-size:13.5px;font-weight:600;color:var(--ink-2)}
.f input,.f select,.f textarea{font:inherit;font-size:15px;color:var(--ink);background:#fff;border:1.5px solid var(--line);
  border-radius:11px;padding:11px 12px;width:100%;min-width:0}
.f input:focus,.f select:focus,.f textarea:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 4px rgba(26,45,160,.1)}
.f input[type=file]{padding:9px;background:var(--soft)}
.hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.picked{background:#FFF4E0;border-radius:10px;padding:9px 12px;margin-bottom:14px;font-size:14.5px;color:#6B4100}
.msg{border-radius:12px;padding:13px 15px;margin-bottom:16px;font-size:15px}
.msg.ok{background:var(--ok-bg);color:var(--ok);border:1px solid #BDE8CD}
.msg.bad{background:var(--bad-bg);color:var(--bad);border:1px solid #F7C9C4}
.ticket-no{border:2px dashed var(--gold);border-radius:14px;padding:16px;text-align:center;color:var(--ink-2)}
.ticket-no b{display:block;font-size:30px;color:var(--blue);letter-spacing:.02em;margin:4px 0}
.ticket-no small{color:var(--ink-3)}

.track{display:grid;grid-template-columns:1fr 1fr;gap:28px;align-items:start}
.track-row{display:grid;grid-template-columns:1fr 1fr auto;gap:12px;align-items:end}
.track-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:24px;box-shadow:var(--shadow)}
.tc-head{display:flex;justify-content:space-between;align-items:center;gap:10px}
.tc-head small{display:block;color:var(--ink-3);font-size:12.5px}
.tc-head b{font-size:22px;color:var(--deep)}
.state{font-weight:700;font-size:13px;padding:6px 12px;border-radius:999px;background:#EEF1FC;color:var(--blue)}
.state.s-resolved,.state.s-closed{background:var(--ok-bg);color:var(--ok)}
.state.s-cancelled{background:var(--bad-bg);color:var(--bad)}
.state.s-in_progress{background:#FFF4E0;color:#8A5300}
.tc-title{font-weight:650;margin:10px 0 12px}
.tc-facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:10px;margin:0 0 16px}
.tc-facts dt{font-size:12.5px;color:var(--ink-3)}
.tc-facts dd{margin:0;font-weight:650}
.steps{list-style:none;display:grid;grid-template-columns:repeat(4,1fr);gap:6px;padding:0;margin:0 0 16px;counter-reset:s}
.steps li{position:relative;font-size:12.5px;color:var(--ink-3);padding-top:16px;border-top:4px solid var(--line)}
.steps li.done{color:var(--blue);border-color:var(--blue);font-weight:650}
.tc-res{background:var(--ok-bg);border-radius:12px;padding:12px 14px;margin-bottom:12px;font-size:14.5px}
.tc-res b{display:block;color:var(--ok)}
.tc-log{list-style:none;padding:0;margin:0;font-size:14px;color:var(--ink-2)}
.tc-log li{padding:6px 0;border-top:1px solid var(--line)}
.tc-log span{display:inline-block;min-width:150px;color:var(--ink-3)}
.tc-photos{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.tc-photos img{width:86px;height:86px;object-fit:cover;border-radius:10px}

/* footer */
.foot{background:var(--deep);color:#C9D0F0;margin-top:0}
.foot-in{display:grid;grid-template-columns:1.3fr 1fr 1fr;gap:30px;padding:44px 0 26px}
.foot h4{color:#fff;font-size:15px;margin-bottom:10px}
.foot p{margin:0 0 6px;font-size:14.5px}
.foot a{color:#fff;text-decoration:none}
.foot a:hover{text-decoration:underline}
.foot-logo{height:48px;width:auto;margin-bottom:12px}
.foot-base{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;border-top:1px solid rgba(255,255,255,.12);
  padding:16px 0 22px;font-size:13px;color:#9AA4D6}
.foot-base a{color:#C9D0F0}

.wa-float{position:fixed;right:18px;bottom:18px;width:54px;height:54px;border-radius:50%;background:#25D366;
  display:grid;place-items:center;box-shadow:0 10px 26px rgba(0,0,0,.2);z-index:30}
.wa-float svg{width:28px;height:28px;fill:#fff}

@media (max-width:920px){
  .hero-in,.two,.track,.foot-in{grid-template-columns:1fr}
  .hero-in{padding:34px 0 28px;gap:24px}
  .top-links{display:none}
  .top-call{margin-left:auto}
}
@media (max-width:560px){
  .grid,.track-row{grid-template-columns:1fr}
  .panel{padding:22px 18px}
  .band{padding:44px 0}
  .brand img{height:38px}
  .call span{display:none}
  .call{padding:10px}
  .steps{grid-template-columns:1fr 1fr}
}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}.btn{transition:none}.btn:hover{transform:none}}